Privacy Policy

We may collect the following types of information when you interact with us:

• Personal Information: Name, email address, contact phone number, company name, and job title.
• Project Details: Information and requirements shared during inquiries, discussions, consultations, or client onboarding.
• Technical Data: IP address, browser type, operating system, pages visited, device identifiers, and cookies for improving user experience and performance analytics.
• Communication Records: Emails, messages, feedback forms, support conversations, and consultation notes.

We use your data for legitimate business purposes, including:

• Providing, building, and delivering our tech and design services.
• Communicating project updates, deliverables, and operational announcements.
• Improving our website, service offerings, and user experience.
• Sending newsletters or marketing communications (only with your prior consent).
• Complying with applicable legal, statutory, and accounting obligations.

We never sell your personal data. We may share information only in limited circumstances:

• With trusted third-party service providers (such as cloud hosting, analytics, communication, and payment processing partners) who assist us in operating our business under confidentiality agreements.
• With law enforcement, regulatory bodies, or legal authorities when required by applicable law, court order, or governmental regulation.

We use industry-standard security tools, encrypted protocols, and access controls to protect your data from unauthorised access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage system is 100% secure, and we cannot guarantee absolute security.

Under applicable data protection laws, you have the right to:

• Access or request a copy of the personal information we hold about you.
• Request correction or update of any incomplete or inaccurate data.
• Request deletion of your personal data, subject to legal and contractual record-keeping obligations.
• Withdraw consent at any time for promotional or marketing communications.

For any such privacy requests or questions, please contact us at: support@creativeupaay.com

We may update this policy periodically to reflect changes in our practices or applicable legal requirements. The latest version will always be published on this page with the updated revision date.

If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please reach out to us: